TradeSiteGenie - Privacy Policy

Privacy Policy for TradeSiteGenie

Effective Date: July 1, 2025

TradeSiteGenie ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our websites, digital products, and software services (collectively, the "Services").

By accessing or using any of our Services, you agree to this Privacy Policy.

1. Information We Collect

A. Information You Provide Voluntarily:

• Name, email, phone number, and business name
• Website login credentials (for maintenance purposes)
• Payment and billing details (processed securely via Stripe)
• Form responses, chat messages, and customer support inquiries

B. Information Collected Automatically:

• IP address, device details, browser, and OS
• Website activity, session behavior, and usage metrics
• Cookies and tracking pixels for analytics and campaign performance

2. How We Use Your Information

We use your information to:

• Deliver and improve our services across all product lines (including Click Builder Websites and Campaigns, Click Support Maintenance, Inbox Igniter, Lead Magnets, Home Front Ads, and more)
• Manage your subscription and payment processing
• Respond to support tickets and general inquiries
• Send important service updates, usage reports, and renewal notices
• Communicate marketing offers (only with your consent)
• Track and report lead generation performance and website analytics

3. How We Share Your Information

We do not sell your data. We may share information with:

• Service Providers (e.g., Stripe, WordPress, CRM platforms) to help deliver our Services
• Legal Authorities when required by law or regulation
• Third Parties in the event of a merger, acquisition, or business restructuring

All vendors are vetted to ensure compliance with data privacy laws and maintain industry-standard security.

4. Your Rights & Choices

You have the right to:

• Access the personal data we have collected
• Request corrections or updates to your information
• Opt out of marketing emails
• Request deletion of your data (except where retention is required by law)

To exercise these rights, contact us at: support@tradesitegenie.com

5. Data Retention

We retain personal data as long as necessary to deliver our services and meet legal requirements. Login credentials for website access are removed upon service cancellation.

6. Cookies & Tracking

We use cookies to:

• Analyze traffic and visitor behavior
• Enhance site functionality
• Monitor campaign effectiveness

You may disable cookies in your browser settings; however, doing so may limit site functionality.

7. Security Measures

We use reasonable administrative, technical, and physical safeguards to protect your data, including:

• Encrypted data transmission (SSL)
• Secure password protocols
• Restricted internal access to sensitive information

Despite our efforts, no system can guarantee absolute security.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal data from minors.

9. International Users

If you are accessing our Services from outside the United States, you agree that your data will be transferred to and processed in the U.S.

10. Policy Updates

We may periodically update this Privacy Policy. In the case of material changes, we will notify you via email or your account dashboard.

11. Contact Us

For questions or concerns about this policy, contact:

TradeSiteGenie

Email: support@tradesitegenie.com

Address: 8101 Sandy Spring Rd, Ste 300, Laurel, MD 20707

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